eNewsletter

Privacy

Privacy Statement

This statement is effective as of May 14, 2014. Please see previous version here.

Introduction

This website is brought to you by Kaizen Automotive Group (collectively, “we,” “us,” or “our”).We respect the privacy of our users and those who visit our websites, mobile and other online applications and products and services (collectively referred to as “our website”). By using our website you consent to the use of your information and information about you in accordance with this Privacy Statement.

This Privacy Statement applies to information collected through our website and does not describe the collection, use and disclosure practices of any of our corporate affiliates or third parties. For information on the collection, use and disclosure practices of any company with whom you are doing business, whether or not affiliated with our website, please review their privacy policies.

This site is operated by our service provider, VinSolutions, Inc. (“VinSolutions”). As the operator of our website, VinSolutions may have access to information (including personal information) that you submit when you use our websites, as described in this Privacy Statement. Please visit http://www.vinsolutions.com/privacy.aspx for more information about VinSolutions’ privacy practices.

Services offered by our website are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us.

This Privacy Statement covers:

Information We Collect

Information is gathered from our website by us, our service providers, advertisers, sponsors and partners.

Information You Provide. We may collect information that you choose to provide on our website in a variety of ways, such as when you:

  1. register for one of our products or services. This information may include your name, address, telephone number, email address, Social Security Number, and credit information;
  2. make information available to us via social networking logins, such as Facebook or Twitter;
  3. express an interest in buying, selling or trading in a car (such as completing an online quote or lead form);
  4. participate in chats, web forums or other interactive sessions;
  5. apply for credit on our website;
  6. subscribe to newsletters or provide feedback; and
  7. participate in surveys, sweepstakes or other promotions.

Automated Information. Information regarding your use of our website may be collected and/or aggregated through the use of automated means. This automatically collected information may include information such as:

  1. your IP address, the type of browser and operating system used;
  2. date and time you access our website and pages you visit, and if you linked from or to another website, the address of that website;
  3. email you open and links you click on within those email; and
  4. your ISP or mobile carrier, and the type of handheld or mobile device that you used.

Data Technologies. Various technologies are used to automatically collect information, such as cookies, local shared objects, and web beacons (generally referred to as “Data Technologies”). “Cookies” are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. “Local shared objects,” sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies. Anonymous advertising identifiers are increasingly being used on mobile devices and otherwise in a manner similar to cookies. When we refer to Data Technologies, we are including all current and similar future technologies.

One or more Data Technologies may be used on our website and other websites and mobile applications (that may not be our website) by us, by another party on our behalf, or by third parties in accordance with their privacy policies. Data Technologies may be used by us and others, on our behalf and on their own behalf, to transmit information to you or about you and connect information about you from different sources, websites, devices, and mobile applications.

We may use a uniquely generated trackable toll-free telephone number on our website or in advertisements. This uniquely generated toll-free telephone number may be used to contact us. If you call us using one of these toll-free numbers, we (or a service provider acting on our behalf) may collect non-personally identifiable information about the call (e.g. date, time, duration), as well as personally identifiable information (e.g. your name, the number from which your call originated).

Videos We may target and track the videos you view on our website. You consent to our tracking of your video viewing through the Site or third party social media for up to two years or as permitted by applicable law.

Location Information. We may collect physical location information that is sufficiently precise to allow us to locate a specific person or device (“Location Information”). We only collect Location Information with your permission (e.g., such as when you agree to provide it to us after initial access to or downloading our website). We may use Location Information and provide it to third parties to provide you with content and services that are relevant to a particular location, such as advertising, search results, dealers in the area, and directions.

Publicly Posted Information. Information that you make available to us and others via social media networks, forums, blogs, list serves, chat rooms or similar functionality is public information that we or others may share or use in accordance with the law.

Combined Information and Information from Other Sources. We may combine information that you provide to us with information we receive from our affiliates and other sources, as well as with other information that is automatically collected. The combined information may include information about your use of our website, your use of other websites, devices and mobile applications and information from our affiliates and other sources.

How We May Use the Information We Collect

We may use information we collect for the following purposes:

  1. for everyday business purposes, such as establishing and managing your user account, providing products and services you request, and providing customer support;
  2. to provide values and/or offers for cars that you would like to trade in;
  3. to offer our other products or services and/or the products or services of others to you;
  4. to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes and other offers or promotions;
  5. to enable you to interact with our website and our users, dealers, and others through various means, such as through our message boards, blogs and social media;
  6. to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services, applications and websites;
  7. to diagnose and address technical and service problems;
  8. to perform data analyses, including market and consumer research, trend analysis, demographic analysis and financial analysis;
  9. to deliver content (including advertising) correlating to your interests and browsing and usage history, both within our website and on other websites and applications;
  10. to comply with applicable legal requirements and our policies; and
  11. to contact you via telephone, text or chat. We will obtain your consent to contact you when and in the manner required by law.

Applications, Widgets and Social Media

We may include applications or widgets from social media providers that allow interaction or content sharing by their users. These widgets, such as a Facebook “Share” or “Like” button, are visible to you on the web page you visit. Integration between our website and social media networks such as Facebook, Twitter and others may allow social media networks in which you participate to collect information about you, even when you do not explicitly activate the network’s application or widget. Please visit the applicable social media network’s privacy policy to better understand their data collection practices and choices they make available to you. The privacy policy of the social media network controls the collection, use and disclosure of all personal information transmitted to that network.

Advertising Networks

Advertising that is customized based on predictions generated over time from your visits across different websites, devices and mobile applications is sometimes called "online behavioral" or "interest-based" advertising. We may partner with advertising networks, which are companies that deliver targeted advertisements to consumers and generate statistics and metrics related to the delivery of interest-based advertisements. They may utilize information collected through a variety of Data Technologies to provide customization, auditing, research and reporting for us, our affiliates and other advertisers. This data collection takes place both on our website and on third-party’s websites and mobile applications. This process allows our website and third parties to deliver targeted advertising, enhance marketing programs and help track the effectiveness of such efforts. Our advertising networks also may use this information for determining or predicting the characteristics and preferences of their respective advertising audiences and measuring the effectiveness of their advertising in accordance with their privacy policies.

We do not provide information that is directly associated with a specific person (such as name and address) to an advertising network when you interact with or view a customized advertisement. However, when you view or interact with an advertisement, the advertiser may make an assumption that you are interested in the subject matter of the advertisement.

Some companies disclose when they are using interest-based advertising programs on our website to deliver third-party ads or collecting information about your visit for these purposes and give you the ability to opt-out of this use of your information. You may see an icon in or around third-party advertisements on our website that use interest-based advertising programs and on pages where data is collected and used for online interest-based advertising. Clicking on this icon will provide additional information about the companies and data practices that were used to deliver the ad. You can opt out of delivery of targeted advertising to you by multiple companies by visiting www.aboutads.info/choices, www.networkadvertising.org/managing/opt_out.asp and www.evidon.com. Please note that even if you opt out, you will continue to receive advertisements, but they will not be tailored to your specific interests.

Information We Share

We do not sell or otherwise share information about you that we collect or receive, except as described below:

  1. Affiliates and Manufacturers. Information collected, including personal information and Data Technologies, may be shared with dealers and their affiliates and manufacturers, and their agents and third party service providers, who will use that information in accordance with their own privacy policies. For example:
    1. If you are interested in a particular listing of a car for sale on our website, information about you may be shared with our affiliates;
    2. We may provide manufacturers, and their agents and third party service providers, with information about you that you provided us;
  2. Our Service Providers. We may engage third parties to provide the services offered through or in connection with our website on our behalf. We require such providers to maintain information about you as confidential and to use the information only to perform the services specified by us in a manner consistent with this Privacy Statement.
  3. Credit Applications. If you apply for credit on our website or via any third party link from our website, it will be necessary for you to provide personal information to complete the application, including your address, credit information and history, employment and other financial information. We may share your application information with the our financial partners so that they can process your application and otherwise use it in accordance with their privacy policies, however, we will not use your personal financial information for interest based advertising.
  4. Corporate and Asset Transactions. If we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a substantial part of our business, we may transfer all information we have collected and stored, including personal information, to the party or parties involved in the transaction as part of that transaction.
  5. Other. We may access or disclose information, including personal information, to:
    1. protect or defend our interests and the legal rights or property of VinSolutions and our affiliates;
    2. protect the rights, interests, safety and security of users of our website or members of the public;
    3. protect against fraud or for risk management purposes; or
    4. comply with prudent legal practice as we may determine, and applicable law or legal process.

Your Choices

You are entitled to make certain choices about how we communicate with you.

  1. You may choose not to provide personal information, even though that might impact your ability to register or receive a particular product or service.
  2. If you do not want to receive marketing email from our website, you can follow the unsubscribe link provided in those emails.
  3. If you do not want to receive interest-based advertisements, you can opt out as discussed in the “Advertising Networks” section above.
  4. You have a number of choices regarding certain Data Technologies. Most web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies and disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or opting out at Evidon.com or the website of the technology provider. If you choose to decline cookies or similar technologies, however, please note that certain features may not function properly or at all as a result. You may be able to adjust the use of advertising identifiers on mobile devices through the settings on your device. Finally, if you do not want to use a uniquely generated telephone number, you may choose to not call us.
  5. If you do not want us to use Location Information, you can decline our initial invitation to provide that information, or opt out by changing the location services settings on your mobile device. However, please note that certain features may not function properly or at all as a result if you opt out.

Your California Privacy Rights

California Civil Code Section 1798.83 entitles California users to request information concerning whether a business has disclosed certain information about you to any third parties for the third parties’ direct marketing purposes. California users who wish to request further information in compliance with this law or have questions or concerns about our privacy practices and policies may contact us as specified in the “How to Contact Us” section below.

Online Tracking Policy for California Residents. As of the effective date of this Privacy Statement, there is no commonly accepted response for Do Not Track signals initiated by browsers, therefore we do not respond to them.

Access and Correction

Access to information that we collect and maintain about you may be available to you. For example, if you created a password-protected account within our website, you can access that account to update the information you previously provided. Additionally, if you believe that information we maintain about you is inaccurate, subject to applicable law, please contact us to request that we correct or amend your information.

Links

Our website may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave our website, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications other than on our website or the privacy practices of those websites or applications.

Data Security

We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information about you in our possession against loss, theft and unauthorized use, disclosure or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf.

Disputes

If you choose to visit our website, your visit and any dispute regarding privacy is subject to this Privacy Statement and our Visitor Agreement, including limitations on damages, resolution of disputes, and application of the law of the state of Georgia.

Updates to this Privacy Statement

We may update this Privacy Statement to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the top of this Privacy Statement. We will provide you with additional notice of material changes by posting notice of the changes for thirty (30) days before we implement those changes.

Click Here to read about PRIVACY POLICY OF KAIZEN AUTOMOTIVE GROUP.pdf79044|2861

DEALER INFORMATION

Shaw GMC Chevrolet Buick
4620 Blackfoot Trail SE
Calgary, AB T2G4G2
Phone: (403) 207-1028
Phone: 403-243-4200
Toll-Free: 855-677-0077
Fax: (403) 243-3578 Driving Directions & Map

Sales Hours

Mon: Closed
Tues: 8:00a - 8:00p
Wed: 8:00a - 8:00p
Thurs: 8:00a - 8:00p
Fri: 8:00a - 6:00p
Sat: 9:00a - 6:00p
Sun: Closed
Phone: 403-207-1028
Fax: (403) 243-3578
Toll-Free: (855) 677-0077
Email: sales@shawgmc.com

Parts Hours

Mon: 8:00a - 6:00p
Tues: 8:00a - 6:00p
Wed: 8:00a - 6:00p
Thurs: 8:00a - 6:00p
Fri: 8:00a - 5:30p
Sat: 8:00a - 3:30p
Sun: Closed
Phone: 403-243-1800
Fax: (403) 287-5727
Toll-Free: (855) 677-0077
Email: parts@shawgmc.com

Service Hours

Mon: 7:00a - 6:00p
Tues: 7:00a - 6:00p
Wed: 7:00a - 6:00p
Thurs: 7:00a - 6:00p
Fri: 7:00a - 6:00p
Sat: 7:30a - 5:00p
Sun: Closed
Appt: 403-930-1656
Main: 403-243-4220
Fax: (403) 243-3718
Email: service@shawgmc.com

Rental Hours

Mon: 7:00a - 6:00p
Tues: 7:00a - 6:00p
Wed: 7:00a - 6:00p
Thurs: 7:00a - 6:00p
Fri: 7:00a - 6:00p
Sat: Closed
Sun: Closed
Phone: 403-287-5656
Fax: (403) 243-4225
Toll-Free: (855) 677-0077
Email: rentals@summittrucks.com

Lease Hours

Mon: 8:00a - 5:00p
Tues: 8:00a - 5:00p
Wed: 8:00a - 5:00p
Thurs: 8:00a - 5:00p
Fri: 8:00a - 5:00p
Sat: Closed
Sun: Closed
Phone: 403-243-6200
Fax: (403) 243-4225
Toll-Free: (855) 677-0077
Email: lease@shawgmc.com

Collision Hours

Mon: 8:00a - 5:00p
Tues: 8:00a - 5:00p
Wed: 8:00a - 5:00p
Thurs: 8:00a - 5:00p
Fri: 8:00a - 5:00p
Sat: Closed
Sun: Closed
Phone: 403-243-8773
Fax: (403) 243-9574
Toll-Free: (855) 677-0077
Email: bodyshop@shawgmc.com

The Rigorous 150+ Point Inspection

From the proper operation of the engine and brakes to the condition of the sun shade and map lights, you can be sure that each Optimum Vehicle has been meticulously inspected by licensed mechanics before it's offered for sale. During the inspection process, each vehicle must pass a check of a minimum of 150 different points. This ensures the vehicle is in excellent condition - inside and out. On some vehicles, up to 180 different points are inspected. Plus, regular maintenance is performed and faulty components are repaired or replaced.

A GM trained technician performs the following 150-plus point inspection on every Optimum Used Vehicle:

  • Engine
  • Instrumentation and Interior Components Inspection
  • Pre-Test Drive Inspection
  • Test Drive
  • Service Bay
  • Appearance
  • Final
  • Each Certified Pre-Owned Vehicle has been meticulously inspected by licensed mechanics before it reaches the sales floor. During the inspection process, each vehicle must pass a minimum of 150 points, ensuring that the vehicle is in excellent condition inside and out. Plus, regular maintenance is performed and faulty components are repaired or replaced.

    A GM trained technician performs the following 150+ point inspection on every Certified Pre-Owned Vehicle.

    • Engine


      1. Check the vehicle mileage against service records for accuracy

      ENGINE COMPARTMENT
      2. Hood release, hinges, prop rod or gas struts provide proper operation
      3. Check finish (rust, corrosion)
      4. Check factory instruction stickers

      ENGINE CONDITION
      5. Verify original equipment and displacement
      6. Valve covers and head gaskets in good condition
      7. Condition of engine belts, automatic belt tensioner, hoses, and wires
      8. Condition of hose clamps, retainer clips, and wire casings
      9. Look for areas of concentrated dirt or grime

      ENGINE OIL LEVEL/CONDITION
      10. Check engine oil level, verify oil clarity and viscosity

      ENGINE COOLANT LEVEL/CONDITION
      11. Check radiator for leaks and damage/fan shroud is securely in place
      12. Verify that blades of cooling fans are not broken or bent
      13. Check coolant level, freeze protection rating

      AIR FILTER INSPECTION
      14. Inspect air filter/filter housing for debris (leaves, bugs)

      BATTERY LOAD TEST
      15. Inspect battery for cracks. Clean and inspect battery top, posts & cables
      16. Measure battery voltage/conduct load test

      IGNITION SYSTEM
      17. Inspect system for loose, cracked or burned wires.
      18. Check wire for short circuits and arcing

      POWER STEERING FLUID LEVEL
      19. Inspect power steering fluid level

      BRAKE FLUID LEVEL
      20. Locate and inspect master cylinder reservoir, check brake fluid level

      AUTOMATIC TRANSMISSION FLUID LEVEL & CONDITION
      21. Check all ranges from “Park” to “1st” for proper engagement
      22. Fluid level meets manufacturer's specified level, clarity and viscosity

      FUEL SYSTEM
      23. Inspect fuel injection system for proper operation
      24. Check fuel system for leaks or loose wires and lines
      25. Inspect evaporative emissions for proper operation

      MANUAL TRANSMISSION FLUID LEVEL
      26. Measure fluid level, clarity and viscosity (if equipped)

      MANUAL TRANSMISSION HYDRAULIC CLUTCH FLUID LEVEL
      27. Check clutch fluid reservoir for proper level

      WASHER FLUID LEVEL
      28. Inspect/fill washer fluid reservoir (front)/(rear, if equipped)

      STARTER PERFORMANCE (AUTOMATIC TRANSMISSION)
      29. Check that starter only operates in “Park” or “Neutral”

      STARTER PERFORMANCE (MANUAL TRANSMISSION)
      30. Starts only when clutch pedal pressed all the way down (GM Vehicles)

      ENGINE RUNNING, NOISE, VIBRATION & HARSHNESS
      31. Check for fluid leaks or valvetrain noise
      32. Vacuum system condition
      33. Fuel delivery system
      34. Valve cover/cylinder head/exhaust manifold gaskets soundness
      35. Radiator/heater hoses condition
      36. Power steering pump/hose condition
      37. No squeaking belts
    • Instrumentation and Interior Components Inspection


      38. SRS system warning light/self test
      39. ABS system warning light/self test

      INSTRUMENT PANEL
      40. Instrument panel/gauge lights and operation
      41. Electronic instrument cluster, Head-up Display operational (if equipped)

      CLIMATE CONTROL
      42. HVAC/Front and Rear Electronic Climate Control (if equipped)
      43. All climate control directional functions/vents working properly

      AUDIO/VIDEO SYSTEM
      44. Audio controls, speakers, steering wheel controls (if equipped)
      45. Power antenna (if equipped)
      46. DVD player operational (if equipped)
      47. Navigation system operational (if equipped)

      WINDSHIELD WIPER/WASHER OPERATION
      48. Front wiper/washer controls are operational
      49. Front wiper blades
      50. Rear wiper/washer controls are operational (if equipped)
      51. Rear wiper blade (if equipped)

      ELECTRIC REAR WINDOW DEFROSTER OPERATION
      52. Defroster switch/heating grid operation

      HORN OPERATION
      53. Horn operation/sound quality

      LIGHTER/POWERPOINT OUTLETS
      54. Cigarette lighter operational, aux. powerpoints operational

      TILT STEERING WHEEL (IF EQUIPPED)
      55. Steering wheel locks in each tilt position

      INSIDE REARVIEW MIRROR
      56. Rearview mirror adj., range of movement, Auto dim (if equipped)
      57. Map/Reading lights (if equipped)

      WINDOWS
      58. Power windows and controls are operational (if equipped)
      59. Sliding rear window/vent windows (if equipped)

      OUTSIDE MIRROR CONTROLS
      60. Check mirrors for full movement in all directions
      61. Check that mirrors have good clarity and no scratches or cracks
      62. Heated Mirrors/Personal Memory systems function (if equipped)

      POWER SUNROOF OPERATION (IF EQUIPPED)
      63. Sunroof opens, tilts and closes properly
      64. Check sunroof track for any obstructions or damage
      65. Check sunroof seals for any cracks or damage

      REMOVABLE ROOF PANELS (IF EQUIPPED)
      66. Roof panel latches
      67. Check roof panel weather stripping for cracks or damage

      CONVERTIBLE TOP OPERATION (IF EQUIPPED)
      68. Headliner condition (if equipped)
      69. Check roof structure for bent rods or damage
      70. Top opens and closes fully
      71. Rear window, glass or plastic condition
      72. Convertible top seals and clamps

      SEAT FABRIC AND TRIM CONDITION
      73. Vehicle seats are free from wear, stains, or tears
      74. Passenger compartment trim panels fit and finish
      75. Headliner fit and condition

      SEAT ADJUSTMENT
      76. Driver and Passenger seat tracks are operational
      77. Adjustable head restraints (if equipped)
      78. Folding rear seatback/Valet Lockout feature (if equipped)
      79. Driver/passenger/rear seat controls are operational

      SAFETY BELT CONDITION/INTEGRAL CHILD SEAT OPERATION
      80. All seat belts are operational
      81. Inspect safety belt webbing and buckles at all seating positions
      82. Height adjustable shoulder belts work correctly (if equipped)
      83. Check that integral child seat is operating properly (if equipped)
      84. Inspect all child seat hardware and latches

      SUN VISOR OPERATION AND CONDITION
      85. Sun visors are operational

      INTERIOR/COURTESY LIGHT OPERATION
      86. Check that all interior lights/switches are operational

      REMOTE DECKLID/LIFTGATE RELEASE OPERATION
      87. Check operation of decklid/liftgate during remote release
      88. Inspect weather seal for damage
      89. Decklid pull down feature (if equipped)

      REMOTE FUEL FILLER DOOR RELEASE OPERATION (IF EQUIPPED)
      90. Inspect operation of the remote fuel filler door release feature
      91. Interior fuel door switch, release mechanism working properly

      ASHTRAY
      92. Inspect ashtray for broken, bent, or melted components

      GLOVE BOX OPERATION
      93. Inspect latch, lock, and hinges for proper operation

      DOOR TRIM AND LOCK OPERATION
      94. Check that all doors open and close smoothly
      95. Inspect operation manual or power door locks, rear door security lock
      96. Check that doors cannot be opened in the “Locked” position
      97. Check hand held remote transmitter operational (if equipped)
      98. Check all interior/exterior door handles for damage
      99. Inspect fit and finish of each door trim panel, armrest, assist strap

      CARPET AND FLOOR MAT CONDITION
      100. Inspect carpet and floor mats for burns, dirt, excessive wear

      CARGO AREA
      101. Inspect cargo area trim panels for fit and finish
      102. Cargo area, door lock switch operation, powerpoint power (if equipped)

      SPARE TIRE CONDITION/JACK & WRENCH LOCATION
      103. Inspect spare tire and wheel condition
      104. Inspect that all tools needed for spare tire change are intact
    • Pre Test-Drive Inspection


      HEAD LAMP/FOG LAMP OPERATIONS
      105. Headlamp switch, High/Low beam is functional
      106. Headlamps are aimed properly
      107. Twilight/headlamp delay feature OK (if equipped)
      108. Fog lamps are aimed and functional (if equipped)

      PARKING/BRAKE/BACK UP/TURN & SIDE MARKER LAMPS
      109. Front and rear parking lamps
      110. Brake and backup lamps
      111. Left/Right turn signal lamps

      HAZARD WARNING LIGHTS
      112. Hazard warning lights work with vehicle running/not running

      WHEEL AND TIRE CONDITION (INSPECT PRE TEST DRIVE AND IN SERVICE BAY)
      113. Tires meet 4/32" minimum requirement
      114. Wheel covers/wheel centre hubs OK (if equipped)
      115. Tire side walls, valve stems, and wear pattern
      116. Tire size/correct air pressure/lug nuts secured
      117. Inspect wheel rims for damage

      SHOCK ABSORBER TEST
      118. Front shock absorbers/strut assembly
      119. Rear shock absorbers/strut assembly
    • The Test Drive


      BRAKE SHIFT/TRANSMISSION INTERLOCK (AUTOMATIC TRANSMISSION)
      120. Gear selector cannot be moved out of Park unless brake is applied

      TRANSMISSION OPERATION (AUTOMATIC)
      121. Transmission gear engagement/shift points are smooth

      TRANSMISSION OPERATION (MANUAL)
      122. Clutch pedal/gear shift engagement
      123. No transmission noise

      ENGINE PERFORMANCE
      124. Engine driveability/performance

      BRAKE OPERATION
      125. Power assisted braking system is functional
      126. Rear parking assistance monitor operational (if equipped)
      127. Anti-lock brake system warning/self-test light is functional
      128. Anti-lock brake system functional (if equipped)
      129. Vehicle tracks straight under hard braking conditions

      SUSPENSION/DRIVETRAIN/NOISE/VIBRATION/HARSHNESS
      130. No abnormal vehicle noise, vibrations or harshness identified

      CORNERING ABILITY
      131. Vehicle cornering dynamics
      132. Vehicle has no abnormal body roll

      CRUISE CONTROL (IF EQUIPPED)
      133. Cruise control holds a set speed/adjustments work properly
    • Service Bay Inspection


      TRANSMISSION CASE INSPECTION
      134. Transmission case/pan structurally sound

      MANUAL TRANSMISSION FLUID LEVEL AND CONDITION
      135. Fluid level, clarity and condition

      TRANSFER CASE (4-WHEEL DRIVE MODELS)
      136. Fluid level, clarity and condition
      137. Transfer case/skid plate structural condition

      BRAKE SYSTEM CONDITION
      138. Brake rotor/drum surfaces
      139. Brake pads/shoes have 40% or more remaining pad life
      140. Brake shoes have 40% or more remaining life
      141. Parking brake operation

      ENGINE MOUNTS/FRONT SUSPENSION LINKS & BUSHINGS
      142. Inspect all engine mounts, grommets and bushings
      143. Front suspension links/sway bar/mounts

      STRUTS AND SHOCK ABSORBER CONDITION
      144. Shock absorbers/struts free of leaks and damage

      STEERING SYSTEM CONDITION
      145. Inspect structural condition of all steering system elements

      CV JOINT DUST BOOT CONDITION
      146. CV dust cover boot void of rips/damage

      DRIVE AXLE, AXLE FLUID LEVELS
      147. Drive axle meets Manufacturer specifications
      148. Inspect differential case for fluid leaks
      149. Front/Drive axle fluid level

      FUEL TANK SYSTEM CONDITION
      150. Fuel tank and delivery lines are sound, no fuel odour

      VEHICLE/STRUCTURAL DAMAGE
      151. Vehicle shows no signs of collision damage

      EXHAUST SYSTEM
      152. Exhaust system hung/routed properly, meets structural integrity, exhaust tone

      ENGINE OIL AND FILTER CHANGE, CHASSIS LUBE
      153. Lubricate all chassis points, perform engine oil and filter change
    • Appearance


      EXTERIOR WEAR AND TEAR INSPECTION WINDOW GLASS
      154. Inspect all glass surfaces for chips and cracks

      HOOD CONDITION
      155. Inspect hood for proper alignment with fenders, grille, and fascia
      156. Inspect hood's finish for dents and scratches

      GRILLE, FRONT BUMPER, AND FASCIA CONDITION
      157. Check that bumper guards and rubstrips are securely fastened
      158. Check grille, front bumper, or fascia alignment/condition
      159. Vehicle is free from road tar and tree sap

      DRIVER SIDE FENDER, DOOR(S), QUARTER PANEL CONDITION
      160. Inspect for panel alignment, finish quality, previous body work
      161. Weather seals, placement/condition
      162. Bodyside mirrors, mouldings and badging properly secured

      DECKLID, LIFTGATE, TAILGATE OR REAR CARGO DOOR CONDITION
      163. Inspect the rear body panel surfaces for dings, dents and scratches
      164. Decklid, liftgate or rear panel doors
      165. Weather seals, placement/condition
      166. Pickup tailgate/bed/side rails (if equipped)
      167. Bedliner OK

      REAR BUMPER/FASCIA CONDITION
      168. Inspect all rear trim components for proper fit, no collision damage
      169. Check that all bumper guards and rubstrips are securely fastened

      PASSENGER SIDE FENDER, DOOR(S), QUARTER PANEL CONDITION
      170. Inspect areas for panel alignment, finish quality, or previous body work
      171. Weather seals, placement/condition
      172. Bodyside mirrors, mouldings and badging properly secured

      RADIO ANTENNA
      173. Inspect mast antenna, antenna secured
    • Final Inspections


    • 174. Engine compartment is clean/degreased
      175. Interior compartment has been cleaned/detailed
      176. Vehicle exterior has been washed/waxed/detailed

    GM parts online

    GM Optimum Used Warranties

    Buy a Certified Pre-Owned Vehicle from Chevy, Buick or GMC and you're protected from the moment you leave the lot. Why? Because all of our 2006-2011 vehicles come with two auto warranties that combine to provide fantastic coverage: a 12-Month/20,000-Kilometer1 Bumper-to-Bumper Warranty, and a 5-Year/160,000-Kilometer2 Powertrain Limited Warranty.

    3-Month/5,000-Kilometer Bumper-to-Bumper Warranty
    Every Certified Pre-Owned Vehicle from Chevy, Buick or GMC comes with an industry-leading 12-Month/20,000-kilometer1 Bumper-to-Bumper Warranty. That's four times better coverage than Chrysler and Ford.

    What's Included

    Almost every part of our vehicles are covered under the 12-Month/20,000-kilometer1 Bumper-to-Bumper Warranty (excludes normal wear and maintenance items). See below for the list of exclusions.

    What's Not Included

    • Tire damage or wear
    • Damage due to bedliners
    • Damage due to accident, misuse or alteration
    • Collision, fire, theft, freezing, vandalism, riot, explosion or objects striking the vehicle
    • Misuse of the vehicle such as driving over curbs, overloading, racing or other competition. (Proper vehicle use is discussed in the owner manual.)
    • Alteration or modification to the vehicle, including the body, chassis or components, after final assembly by Chevy, Buick or GMC.
    • Coverages do not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined.
    • Damage or corrosion due to environment, chemical treatments, and/or aftermarket products
    • Damage due to insufficient or improper maintenance
    • Damage due to contaminated or poor-quality fuel

     

    Important: This warranty is void on vehicles currently or previously titled as salvaged, scrapped, junked or totaled.

     

    5-Year/160,000-Kilometer Powertrain Limited Warranty

    Every Certified Pre-Owned Vehicle from Chevy, Buick or GMC comes with a transferable 5-Year/160,000-Kilometer2 Powertrain Limited Warranty, plus roadside assistance and courtesy transportation. We believe in our vehicles and aren't afraid to stand behind them. When we say "No worries," we mean it.

    • $0 Deductible
    • Transferable to subsequent owners
    • Roadside Assistance
    • Courtesy Transportation

    What's Included

           Roadside Assistance

    We're proud to offer the response, security and convenience of the 24-hour Roadside Assistance Program for a period of five years or 160,000 Kilometers, whichever comes first (from original in-service date).

           Courtesy Transportation

    If your vehicle requires warranty repairs, we'll provide alternate transportation and/or reimbursement of your transportation expenses. This offer is good during the auto warranty coverage period only.

           Engine

    • Cylinder head
    • Block
    • Timing gears
    • Timing chain
    • Timing cover
    • Oil pump/oil pump housing
    • OHC carriers
    • Valve covers
    • Oil pan, seals
    • Gaskets
    • Turbocharger
    • Supercharger and all internal lubricated parts as well as manifolds, flywheel, water pump, harmonic balancer and engine mount
    • Timing belts are covered until the first scheduled maintenance interval

           Transmission/Transaxle/Transfer Case

    • Case
    • All internal lubricated parts
    • Torque converter
    • Transfer case
    • Transmission/transaxle mounts, seals and gaskets

           Drive Systems

    • Final drive housing
    • All internal lubricated parts
    • Axle shafts and bearings
    • Constant velocity joints
    • Axle housing
    • Propeller shafts
    • Universal joints
    • Wheel bearings
    • Locking hubs
    • Front differential actuator
    • Supports
    • Front and rear hub bearings
    • Seals and gaskets

    What's Not Included

    All the above items are not covered for damage due to accident, misuse, alteration, insufficient or improper maintenance, or contaminated or poor-quality fuel. For complete details refer to your Auto Warranty and Owner Assistance Information booklet

    AdChoices